Resolve Tickets and Claims with AI
Without uncontrolled payments, data leaks, or policy violations
Risk vs. Protection
See The Difference Aegis Makes
Without Aegis
What breaks without enforcement
Refunds executed with incorrect thresholds
Inconsistent policy application across channels
No evidence-grade audit trail for disputes or regulators
With Aegis
How Aegis controls it
Action-level enforcement on refund and payment APIs
Threshold policies with risk-based approvals
One-time, time-bound signed tokens for approved actions
How Aegis Transforms Your Workflow
What breaks without enforcement
Refunds executed with incorrect thresholds
How Aegis controls it
Action-level enforcement on refund and payment APIs
Zero Disputed Refunds
Every refund decision logged with full approval chain for dispute resolution and compliance audits.
Built For Customer Support Teams
Aegis empowers support teams to automate refunds and claims while maintaining full control over spending limits and approval workflows.
Built For
Powerful Controls For Your Workflows
Powerful Controls For Customer Support
Without uncontrolled payments, data leaks, or policy violations. Designed for speed, reliability, and scalability, Aegis ensures you never miss critical security decisions across your agentic workflows.
- Action-level enforcement on refund and payment APIs
- Threshold policies with risk-based approvals
- One-time, time-bound signed tokens for approved actions
Reliable Infrastructure
Enterprise-grade security for all agent actions.
Multi-Region Support
Deploy policies across global environments.
Real-Time Enforcement
Sub-200ms policy decisions at scale.
Zero Trust Model
Every action verified, nothing assumed.
See How It Works
Policies And Integrations
Policy Examples
Copy-ready policies for this use case
Finance-Agent may refund ≤ $500. Refunds > $500 require approval.Refunds to a new payee always require dual approval.Agents may not export PII unless ticket is tagged Escalated.Max 3 refunds per customer per day per agent. Else block and alert.Integrations
Works with your stack
Dashboard Visibility
Monitor & analyze
Pilot Aegis on one high-volume refund or claims flow
See how Aegis can secure this workflow in your environment with our advanced agentic security platform.
- Deploy in under 10 minutes
- No code changes required
- Enterprise support included
“Aegis gave us complete visibility and control over our AI agents. We deployed in a day and prevented our first policy violation within hours.”
Related Resources
Explore guides, case studies, and best practices for your use case.
How AI Agents Are Transforming Customer Support
Explore the impact of autonomous AI on claims processing and customer satisfaction.
Securing Sensitive Data in AI-Powered Claims
Best practices for protecting PII when deploying agentic workflows.
Compliance Essentials for Insurance AI
Navigate regulatory requirements with confidence using Aegis controls.
Case Study: 60% Faster Claims Resolution
How a leading insurer deployed Aegis to accelerate processing.